Trending Fraud Alerts
Protect yourself with essential insights on current scams and threats
With the popularity of online banking, mobile payments, and social media, fraudsters are constantly developing new ways to steal your money and personal information.That’s why it’s important to be aware of the latest potential threats. These alerts help you identify and avoid scams, so you can take steps to protect your accounts and personal information.
Please check this page regularly for updates, and share this information with anyone whose safety you care about.
Report suspicious activity
What to do if you suspect a scam.
Phishing emails
Phishing emails are designed to trick you into clicking on a malicious link or opening an infected attachment. These emails often appear to be from a legitimate source, such as your bank or credit card company. However, if you click on the link or open the attachment, you could be infected with malware or your personal information could be stolen.
NCB will never send you a link, so any links that appear to be from us are fake. If you get a suspicious link, take a screenshot and report it immediately using the contact information at the bottom of this page.
Smishing scams
Smishing scams are similar to phishing emails, but they are delivered via text message. These scams often contain a link you are instructed to click on. If you click on the link, you could be infected with malware or your personal information could be stolen.
NCB will never send you a link, so any links that appear to be from us are fake. If you get a suspicious link, take a screenshot and report it immediately using the contact information at the bottom of this page.
Vishing scams
Vishing scams are voice phishing scams. In a vishing scam, a fraudster will call you and claim to be from a legitimate source, such as your bank. They will then try to trick you into providing your personal information or performing actions that will compromise your security.
If the call seems suspicious, hang up and call us directly to confirm. If the call was legitimate, a member of our team will assist you. If it turns out to have been a scam, make a report using the contact information at the bottom of this page.
Social engineering attacks
Social engineering attacks are designed to trick you into revealing personal information or performing actions that compromise your security. These attacks can be carried out in person, over the phone, or online via social media messages.
If anything seems suspicious, break contact and find a way to verify the legitmacy of the communication. For example, if you get a social media message from a friend in urgent need of a loan, get off the platform and call the person directly to see if they sent the message. If it’s a scam, let them know their account may have been hacked. Take a screenshot of the message and report the incident.
Fake websites
Scammers put posters with QR codes inside bank machine kiosks to make them appear legitimate. If you scan the code, it takes you to a fake website requesting your personal information. Entering your data could give the scammers enough to access your accounts.
Do not scan the QR code and do not visit the link it points to. NCB won’t use QR codes to get you to visit a website. Instead, if you’re interested in the promotion, call directly to find verify and find out how you can access the information.
Are you as safe as you think you are?
While our systems maintain a secure barrier on the back end, it is important that you do your part by staying aware of the latest fraud alerts and controlling access to your information. Together we can fight fraud.
Our cybersecurity team is constantly monitoring for new fraud trends and issuing alerts.
How to get in touch
And if have any questions you think you may have been a victim of digital fraud, our customer care center is always here for you. Call us at 888-NCB-FIRST (622-3477) or email us at [email protected].