Glossary of Terms

Definitions and explanations for terms related to the privacy and security of your data and money.

The process of limiting who or what can access a system or resource.

Software that detects and removes malware from your computer

Protection for systems, networks, and data from unauthorised access, use or disclosure.

The process of converting data into a scrambled format that can only be read with a decryption key.

A network security device that monitors and controls incoming and outgoing digital traffic based on specified security rules.

A crime in which someone gains access to your personal information and uses it to commit fraud.

A security monitoring system that detects and alerts users about possible security threats.

Malicious software that can damage your computer or steal your personal information. Malware can be installed on your computer through phishing emails, infected websites, or USB drives.

A security feature that requires users to provide to verify their identity by two or more methods.

Any information that can be used to identify an individual, like name, address, tax registration number, date of birth, and financial information.

An incident where unauthorised access or disclosure of personal data occurs. This could be due to a cyber-attack, hacking, theft, or loss of physical records.

A type of fraud in which a scammer sends you an email or text message that appears to be from a legitimate source. The email or text message usually contains a link for you to click. If you click the link, you will be taken to a fake website that looks legitimate. If you enter your personal information on the fake site, it could be stolen.

A document that describes how a company collects, uses, and shares personal information.

A type of malware that encrypts your files, controlled by hackers who then demand a ransom payment to decrypt them.

The process of tracking and analysing system activity and events to identify potential security threats.

A type of fraud in which a scammer steals your credit card number by using a device to swipe your card when you are not looking.

A type of fraud in which a scammer sends you a text message that appears to be from a legitimate source. The text message usually contains a link you’re asked to click. Clicking the link takes you to a fake website that looks legitimate. If you enter your information on the fake website, it could be stolen.

Unsolicited email messages that are sometimes used to spread malware or promote scams.

A type of fraud in which a scammer attempts to make it appear that they are from a legitimate source.

Software that is installed on your computer without your knowledge or consent and collects information about your online activity.

A type of fraud in which a scammer calls you, pretending to be from a legitimate source, like your bank. The scammer will then try to trick you into providing your personal information.

How to get in touch

And if have any questions you think you may have been a victim of digital fraud, our customer care center is always here for you. Call us at 888-NCB-FIRST (622-3477) or email us at [email protected].