Adjust Your Privacy Settings

Crafting your own digital comfort zone

Maintaining the privacy of your data and financial information is an important part of being a good digital citizen. It’s an essential line of defense against scams [Link to ‘Trending Fraud Alerts’] and keeps you in control. As an NCB customer, you can choose how your personal information is shared by adjusting your privacy settings on our website and mobile app. Some specific settings you can adjust include:

1. How we communicate with you
   We use email and SMS text to send you notifications, alerts and marketing messages. You can choose which of those channels work best for you.
2. What information is shared with third-party apps
   Choose what information is shared with third-party apps on your phone.
3. How your data is used for marketing purposes
   You can choose how your data is used for marketing purposes. While we never sell your information to third parties, you can allow us to share it with NCB subsidiaries who may have products and services you could use.
4. How your data is used for research purposes
   If you give us permission, we use your data to help us improve the functionality of the app, as well as our products and services.

Managing your data privacy settings is one aspect of digital safety. Here are some other ways to protect yourself and your information.

To adjust your privacy settings on our website

1. Log in to your account on NCB elink.
2. Click on your name in the top right corner of the page.
3. Select ‘Privacy Settings’ from the drop-down menu.
4. Make the desired changes to your privacy settings.
5. Click ‘Save Changes’ at the bottom of the page.

To adjust your privacy settings on our mobile app

1. Log in to your account in the mobile app.
2. Tap on the three lines in the top left corner of the app.
3. Select ‘Privacy Settings’ from the menu.
4. Make the desired changes to your privacy settings.
5. Tap ‘Save’ at the top right corner of the page.

How to get in touch

And if have any questions you think you may have been a victim of digital fraud, our customer care center is always here for you. Call us at 888-NCB-FIRST (622-3477) or email us at [email protected].